Web Help Desk Software for Windows

Free Trial
172.00 MB

Publisher Description

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Program Details


Publisher Web Help Desk Software
Released Date 2010-11-17


Category Business
Subcategory Helpdesk & Remote PC

System requirements

Operating systems windows

Download information

File size 172.00 MB
Total downloads 250


License model Free Trial
Price $0.01

Version History

» version   -   posted on 2010-11-17
Major Release Features Added

» version 9.1.10   -   posted on 2008-11-04
- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite


Contact sales@webhelpdesk.com for End User License Agreement. Also, EULA provided during software installation.

Download and use it now      Web Help Desk Software for Windows

Add a review

Tell us your experience with Web Help Desk Software for Windows

Our Recommendations


Web Help Desk Software for Windows Screenshot

Click stars to rate this APP!

Users Rating:  
  5.0/5     6
Editor Rating:  
Downloads last week: 2
Size: 172.00 MB
Price: $0.01
Release Date: 2010-11-17
Publisher: Web Help Desk Software
Operating System: windows