Web Help Desk Software for Windows 10.0.18.3


Free Trial
172.00 MB
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Publisher Description



Web Help Desk Software for Windows is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category. The app is currently available in English and it was last updated on 2010-11-17. The program can be installed on Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows2000, Windows2003, WinME, WinNT 3.x, WinNT 4.x, WinXP.

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Web Help Desk Software for Windows (version 10.0.18.3) has a file size of 172.00 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 265 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Web Help Desk Software
Released Date 2010-11-17
Languages English

Category

 
Category Business
Subcategory Helpdesk & Remote PC

System requirements

 
Operating systems windows

Download information

 
File size 172.00 MB
Total downloads 265

Pricing

 
License model Free Trial
Price $0.01

Version History



Here you can find the changelog of Web Help Desk Software for Windows since it was posted on our website on 2015-04-28. The latest version is 10.0.18.3 and it was updated on soft112.com on 2017-02-19. See below the changes in each version:

version 10.0.18.3

posted on 2010-11-17

Major Release Features Added

version 9.1.10

posted on 2008-11-04

- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite






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Users Rating:  
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Downloads last week: 4
Release Date: 2010-11-17
Publisher: Web Help Desk Software
Operating System: windows