Web Help Desk Software for Windows 10.0.18.3


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172.00 MB
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Publisher Description



The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Program Details



General

 
Publisher Web Help Desk Software
Released Date 2010-11-17
Languages

Category

 
Category Business
Subcategory Helpdesk & Remote PC

System requirements

 
Operating systems windows

Download information

 
File size 172.00 MB
Total downloads 250

Pricing

 
License model Free Trial
Price $0.01

Version History



» version 10.0.18.3   -   posted on 2010-11-17
Major Release Features Added

» version 9.1.10   -   posted on 2008-11-04
- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite

EULA



Contact sales@webhelpdesk.com for End User License Agreement. Also, EULA provided during software installation.

Download and use it now      Web Help Desk Software for Windows 10.0.18.3




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Users Rating:  
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Downloads last week: 2
Size: 172.00 MB
Price: $0.01
Release Date: 2010-11-17
Publisher: Web Help Desk Software
Operating System: windows